Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.
Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.
Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!
Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!
Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)
Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)
Dongki
Reviewed December 21, 2023Reviewed December 21, 2023
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway
My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway
Francisco
Reviewed October 24, 2023Reviewed October 24, 2023
Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.
Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.
Here is my review of this property. We loved our trip, and we loved the property overall. Just offering some unbiased feedback about what to expect.
1. The property is very well-kept. The pools are clean and beautiful. Our room was spacious and comfortable, and the balcony was pleasant for hanging out (when it wasn’t too sunny).
2. The food was … ok. The specialty restaurants were an upscale *experience* with not so great food (though the appetizer buffet at the Mexican Fiesta was really nice....
Here is my review of this property. We loved our trip, and we loved the property overall. Just offering some unbiased feedback about what to expect.
1. The property is very well-kept. The pools are clean and beautiful. Our room was spacious and comfortable, and the balcony was pleasant for hanging out (when it wasn’t too sunny).
2. The food was … ok. The specialty restaurants were an upscale *experience* with not so great food (though the appetizer buffet at the Mexican Fiesta was really nice....
Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.
Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.
Michelle
Reviewed February 15, 2025Reviewed February 15, 2025
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...
Ame
Reviewed December 5, 2024Reviewed December 5, 2024
As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows.
We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...
As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows.
We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...
Paula
Reviewed September 21, 2022Reviewed September 21, 2022
Literally writing this review while waiting for our ride to the airport!
This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!!
The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time.
The restaurants are good, and the staff is...
Literally writing this review while waiting for our ride to the airport!
This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!!
The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time.
The restaurants are good, and the staff is...
Michelle Lee
Reviewed February 21, 2025Reviewed February 21, 2025
This place will go above and beyond for your needs. In a time of need, this place made sure I was completely cared for. I will keep this place in my heart and prayers forever. Thank you again for everything you did for me. Redena Massin.
This place will go above and beyond for your needs. In a time of need, this place made sure I was completely cared for. I will keep this place in my heart and prayers forever. Thank you again for everything you did for me. Redena Massin.
Redena
Reviewed December 30, 2024Reviewed December 30, 2024
The staff was so wonderful at Secrets!!
We paid for the preferred club and had 2 butlers. This also allowed you access to the 21st floor where they had premium alcohol. It also had a pool reserved for the preferred club.
You did not need a special key or anything in order to get to the 21st floor. So if someone wanted to get premium drinks on that floor they probably could since they never asked you for your room number. When using the preferred club pool, no one was asking for your...
The staff was so wonderful at Secrets!!
We paid for the preferred club and had 2 butlers. This also allowed you access to the 21st floor where they had premium alcohol. It also had a pool reserved for the preferred club.
You did not need a special key or anything in order to get to the 21st floor. So if someone wanted to get premium drinks on that floor they probably could since they never asked you for your room number. When using the preferred club pool, no one was asking for your...
Jon
Reviewed November 11, 2023Reviewed November 11, 2023
Cancún is a great choice for a refreshing getaway, offering beautiful beaches like Delfines Beach and Playa Tortugas. Explore the Zona Hotelera for easy beach access and shopping, or visit Downtown Cancún for local markets. Many properties feature amenities like couples treatment rooms and dining, making it ideal for a relaxing trip. The hot season runs from April to October.
Getaways in Cancún
Cancún is a great choice for a quick getaway, offering a mix of beautiful beaches like Delfines Beach and Playa Tortugas, alongside shopping opportunities at Cancún Mall. Several properties are available to help travelers make the most of a short stay, whether they are looking for a relaxing resort or a convenient hotel near local attractions.
This hotel is located in Zona Hotelera, making it easy to explore the shopping district. Guests appreciate the air conditioning and private balconies, contributing to its 9.6 out of 10 guest rating.
Other amenities: The property also provides beach towels and deep soaking bathtubs, and it has golf holes on site.
Neighborhood: Zona Hotelera
Nearby attractions: Nichupté Lagoon (about a 5-minute walk), Cancún Golf Club at Pok Ta Pok (about a 5-minute walk), Playa Ancha (about a 10-minute walk)
For travelers seeking a relaxing getaway, this resort in Zona Hotelera offers couples treatment rooms and is an EarthCheck certified property. It has a guest rating of 9.4 out of 10.
Other amenities: Travelers can enjoy free bicycles, organic food options, and an outdoor pickleball court.
Neighborhood: Zona Hotelera
Nearby attractions: Nichupté Lagoon (about a 5-minute walk), Chac Mool Beach (about a 5-minute walk), Forum Beach (about a 10-minute walk)
This hotel in Zona Hotelera is a good option for travelers who want to be close to the beach, offering air conditioning and furnished balconies. It has an 8.8 out of 10 guest rating.
Other amenities: The property provides outdoor furniture and access to a sand beach, along with a terrace.
Neighborhood: Zona Hotelera
Nearby attractions: Plaza Caracol Mall (about a 5-minute walk), Caracol Beach (about a 5-minute walk), Forum By The Sea Mall (about a 5-minute walk)
Located in Zona Hotelera, this resort is well-suited for couples, featuring couples treatment rooms and couples dining options. It holds a guest rating of 9.4 out of 10.
Other amenities: The resort provides air conditioning, balconies, and extra beds.
Neighborhood: Zona Hotelera
Nearby attractions: Nichupté Lagoon (about a 5-minute walk), Ballenas Beach (about a 5-minute walk), Aquaworld (about a 10-minute walk)
For a getaway focused on shopping and local culture, this hotel in Downtown Cancún is convenient to a shopping district and offers barbecue grills. It has a guest rating of 9.2 out of 10.
Other amenities: The suites offer city views and provide highchairs for children, along with laundry facilities.
Neighborhood: Downtown Cancún
Nearby attractions: Plaza Las Americas (about a 5-minute walk), Ceviche Square (about a 10-minute walk), Cancún Cultural House (about a 10-minute walk)
Frequently Asked Questions
What is the best area to stay in Cancun?
The best area to stay in Cancun is the Hotel Zone (Zona Hotelera), a 14-mile-long peninsula that serves as the city's main tourist district.
The Hotel Zone is characterized by its long stretch of white sand beaches and turquoise Caribbean waters. Kukulcan Boulevard, the main thoroughfare, runs the length of the peninsula, lined with resorts, restaurants, and entertainment venues. This area is ideal for travelers seeking convenience and direct access to beachfront amenities.
For couples looking for a romantic getaway, the southern end of the Hotel Zone offers a more secluded and tranquil experience. Resorts here often feature private beaches, high-end dining, and spa services, providing a relaxing environment away from the busier sections. The views of the Nichupté Lagoon on one side and the Caribbean Sea on the other add to its appeal.
Families will find the central part of the Hotel Zone particularly suitable. This section is home to many resorts with extensive kid-friendly facilities, including large swimming pools, supervised activities, and multiple dining options.
What are the best hotels in Cancun that travelers recommend?
The 5-star Kempinski Hotel Cancún, with an outstanding 9.4 rating, offers luxurious amenities such as rainfall showerheads, premium bedding, and 24-hour room service. Guests frequently praise the friendly and amazing staff, excellent service, and delicious food. It also boasts multiple restaurants, including poolside and beachfront options, and is conveniently located near Ballenas Beach and Aquaworld.
Another highly recommended option is the 5-star Live Aqua Cancun - Adults Only - All-Inclusive, which has a 9.2 rating. This hotel provides Egyptian cotton sheets, a stocked free minibar, and a swim-up bar. The staff are frequently described as friendly and amazing, and the food is consistently rated as great. It is also very close to La Isla Shopping Mall and the Yamil Lu'um Archaeological Zone.
The 4.5-star Moon Palace Nizuc - All Inclusive, with an 8.8 rating, offers a wide array of amenities specifically designed for families, including a children's club, a dedicated children's pool, and free cribs and rollaway extra beds. Guests frequently praise the friendly and helpful staff, as well as the fantastic food.
Another excellent option is the 4.5-star Moon Palace Cancun - All-Inclusive, rated 8.2. This resort is also very family-centric, providing supervised childcare, a children's club, and child-friendly window designs. It is conveniently located just 0.4 miles from Xoximilco. Guests often highlight the great staff and beautiful, clean rooms.
The 4.5-star Dreams Vista Cancun Golf & Spa Resort - All Inclusive, with an 8.4 rating, boasts a free water park, a children's club, and connecting rooms, making it ideal for families. The staff are frequently described as friendly and amazing, and the food receives positive remarks. It is located just 1.1 miles from Puerto Cancun Marina Town Center.
The 4.5-star Paradisus Cancún – All Inclusive, rated 8.0, provides a children's club, a children's pool, and the option of free rollaway extra beds. Guests appreciate the excellent food and great service, and its location is convenient for accessing nearby attractions like Nichupté Lagoon and Ballenas Beach.
For a luxurious family experience, the 5-star Kempinski Hotel Cancún, with an outstanding 9.4 rating, offers a children's club, a playground, and stroller availability. The staff are consistently described as friendly and amazing, and the food is often noted as delicious. It is conveniently located near Ballenas Beach and La Isla Shopping Mall. Find more child-friendly accommodations in Cancun
The 5-star Kempinski Hotel Cancún, with an impressive 9.4 rating, offers luxurious amenities such as rainfall showerheads, premium bedding, and 24-hour room service. Guests can enjoy multiple dining options, including poolside and beachfront restaurants with ocean views, and indulge in champagne service or massages on the beach. It is conveniently located near Ballenas Beach and Aquaworld.
The 5-star Live Aqua Cancun - Adults Only - All-Inclusive, rated 9.2, is an excellent choice for adult travelers. This all-inclusive resort provides features like Egyptian cotton sheets, a swim-up bar, and complimentary stocked minibars. Guests frequently praise the excellent food and friendly staff. It is situated near El Sol de Cancun and La Isla Shopping Mall.
Another highly-rated option is the 5-star Haven Riviera Cancun - All Inclusive - Adults Only, with a 9.2 rating. This hotel offers private pools, swim-up bars, and a range of dining experiences. Guests consistently highlight the amazing food and beautiful rooms. It is located near Moon Palace Golf Club.
The 5-star Grand Fiesta Americana Coral Beach Cancun - All Inclusive, also rated 9.2, provides amenities such as secured valet parking, a poolside bar, and evening entertainment. Guests often compliment the amazing food and excellent service. This hotel is close to Forum Beach and Gaviota Azul Beach.
Finally, the 5-star NIZUC Resort and Spa, with a 9.2 rating, offers a private beach location, private pools, and a Turkish bath. Guests appreciate the excellent food and the spacious rooms. The resort is located near Nichupté Lagoon. Find more luxury hotels in Cancun
The 4.5-star Moon Palace Cancun - All-Inclusive, with an 8.2 rating, offers a luxurious experience with amenities such as onsite golf, tennis, and 24-hour room service. Guests frequently comment on the friendly staff and great food. It is also conveniently located near Xoximilco.
The Royal Sands Resort & Spa All Inclusive is a 4-star option rated 8.6, featuring beautiful suites and multiple outdoor pools with poolside and swim-up bars. Customers praise the friendly staff, delicious food, and excellent amenities. It is close to Nichupté Lagoon and La Isla Shopping Mall.
For an adults-only experience, the 5-star Secrets The Vine Cancun - Adults Only - All Inclusive, with an 8.8 rating, provides a full-service spa with daily treatments, massages, and a steam room. Guests often highlight the excellent food and friendly staff. This hotel is located very close to Ballenas Beach and Aquaworld.
The 4-star The Pyramid Cancun By Oasis - All Inclusive, rated 7.2, offers sea views and a full-service spa with various treatments. Travelers appreciate the excellent staff and good food. It is situated near San Miguelito and Aquaworld.
Another great all-inclusive option is the 4-star The Grand Oasis Cancun - All Inclusive. This hotel features ocean views and an extensive spa offering a range of body treatments and massages. Guests frequently mention the enjoyable entertainment and clean rooms. It is also close to San Miguelito and Aquaworld. See more all-inclusive resorts in Cancun
The 5-star Kempinski Hotel Cancún, with an outstanding 9.4 rating, offers an extensive spa experience including deep tissue massages, hot tubs, saunas, and steam rooms. Guests can enjoy a variety of treatments from body wraps and scrubs to aromatherapy and hot stone massages. The hotel is conveniently located near Ballenas Beach, just 0.3 miles away, and La Isla Shopping Mall, 1.2 miles away.
Another highly-rated option is the 4.5-star Hyatt Zilara Cancun - Adults Only - All Inclusive, which also boasts an impressive 9.4 rating. Its spa features hydrotherapy treatments, couples treatment rooms, and massages on the beach. Travelers frequently praise the fantastic and amazing spa services here. The hotel is situated 0.7 miles from El Sol de Cancun and 1.1 miles from Forum Beach.
The 5-star Haven Riviera Cancun - All Inclusive - Adults Only, rated 9.2, provides a full-service spa with amenities such as body wraps, manicures, pedicures, and a Turkish bath or hammam. Guests can indulge in a range of massages, including Swedish and deep tissue, or relax in the hot tub and sauna. This hotel is located 1.7 miles from Moon Palace Golf Club. See all spa hotels in Cancun
The 5-star Kempinski Hotel Cancún, with an impressive 9.4 rating, offers beautiful beach and ocean views. Guests consistently highlight the amazing and friendly staff, excellent service, and delicious food, especially the fantastic breakfast. It is conveniently located near Ballenas Beach and just a short distance from La Isla Shopping Mall.
Another beloved option is the 5-star InterContinental Presidente Cancun Resort by IHG, rated 9.0. This resort also provides stunning sea and ocean views. Travelers often praise the helpful staff, great service, clean and amazing rooms, and excellent food. It is well-situated near Forum Beach and Plaza Caracol Mall. See more stays near the beach in Cancun
The 5-star Grand Fiesta Americana Coral Beach Cancun - All Inclusive, with an impressive 9.2 rating, provides a complimentary buffet breakfast and also offers a free continental breakfast for guests with Club Level room access. This hotel is conveniently located near various attractions, including Plaza Caracol Mall and Forum Beach, both within half a mile. Guests consistently praise the friendly and amazing staff, great food, and excellent service.
The 4.5-star Dreams Vista Cancun Golf & Spa Resort - All Inclusive, rated 8.4, also features a free buffet breakfast. Travelers frequently highlight the friendly and amazing staff, good food, and incredible service.
Another excellent option is the 4-star The Pyramid Cancun By Oasis - All Inclusive, which has a 7.2 rating and provides free breakfast, including a buffet option. Guests frequently praise the excellent and friendly staff, great food, and good rooms. This hotel is located close to Delfines Beach and Ballenas Beach. Find more hotels with free breakfast in Cancun
The 5-star InterContinental Presidente Cancun Resort by IHG, with a 9.0 rating, is an excellent choice that welcomes both dogs and cats. They provide a litter box and food and water bowls for your companions. Guests frequently praise the helpful staff and great service, as well as the clean and amazing rooms. It is conveniently located near Plaza Caracol Mall and Forum Beach.
Another highly-rated option is the 5-star Grand Fiesta Americana Coral Beach Cancun - All Inclusive, which boasts a 9.2 rating. This hotel is dog-friendly and provides food and water bowls. Reviewers often highlight the friendly and amazing staff, excellent service, and great food. It is situated very close to Plaza Caracol Mall and Forum Beach.
The 4.5-star Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive, with a 9.0 rating, also welcomes dogs and provides food and water bowls. Guests consistently mention the helpful and amazing staff, excellent food, and spacious, clean rooms. This hotel is near Delfines Beach and El Rey Ruins.
The 4.5-star Fiesta Americana Condesa Cancun All Inclusive, rated 8.8, is a dog-friendly option that offers food and water bowls. Travelers often praise the friendly and helpful staff, excellent service, and comfortable, clean rooms. It is located near San Miguelito and Aquaworld.
Finally, the 4.5-star Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive, with an 8.8 rating, is another great choice for dog owners. This hotel provides food and water bowls and even has a dog exercise area. Guests frequently praise the friendly staff, great food, and beautiful, clean rooms. It is very close to Langosta Beach and Jardín del Arte. See more pet-friendly hotels in Cancun
What are the top boutique hotels in Cancun?
For top boutique hotels in Cancun, consider Casa Turquesa.
The 4-star Casa Turquesa, rated 7.4, is located near the Luxury Avenue Shopping Mall and features an ocean view. Guests can enjoy dining at the poolside restaurant or utilizing the private pool. The hotel also offers a deep soaking bathtub and tennis facilities on-site. Past guests have highlighted the helpful staff and the excellent location. See all boutique hotels in Cancun
The 3-star Residence Inn by Marriott Cancun Hotel Zone, with an 8.8 rating, offers spacious rooms and a friendly, helpful staff. Guests appreciate the great breakfast and fabulous pool. It also provides free airport transportation and grocery shopping services, along with complimentary self-parking.
Another excellent choice is the 3-star Adhara Hacienda Cancun, rated 8.6. This hotel is praised for its friendly and helpful staff, excellent breakfast buffet, and a nice, clean pool. It is conveniently located near the Cristo Rey Church and Mercado Ki Huic. Free self-parking and buffet breakfast are included.
The City Express by Marriott Cancun Aeropuerto, with an 8.2 rating, is a good option for travelers seeking comfortable and clean rooms. Guests frequently highlight the friendly and extremely helpful staff, along with the incredible free breakfast. This hotel also provides free self-parking and complimentary toiletries. View all budget hotels in Cancun
What are the most romantic hotels in Cancun for couples?
The 5-star Secrets The Vine Cancun - Adults Only - All Inclusive, with an 8.8 rating, is designed for couples seeking a luxurious escape. This adults-only property offers a full-service spa with couples treatment rooms, soothing hydrotherapy, and a steam room. You can also enjoy couples dining and relaxing massages on the beach, all contributing to a truly romantic experience.
The 4.5-star Moon Palace Cancun - All-Inclusive, rated 8.2, presents an extensive romantic experience with its all-inclusive offerings. Couples can enjoy 24-hour room service, a swim-up bar, and premium bedding. The resort also features a golf course, tennis courts, and evening entertainment, providing a variety of activities for two. Guests consistently praise the beautiful, clean rooms and excellent service.
Another excellent choice for couples is The Royal Sands Resort & Spa All Inclusive, a 4-star property with an 8.6 rating. This all-inclusive resort provides spacious suites and a relaxing pool area with a poolside bar and swim-up bar. Guests frequently highlight the friendly staff, great food, and beautiful rooms, making it a wonderful option for a romantic stay. See all romantic hotels in Cancun
Now showing Renaissance Cancun Resort & Marina, 10/10 Excellent, JW Marriott Cancun Resort & Spa, 10/10 Excellent, Hyatt Zilara Cancun - Adults Only - All Inclusive, 10/10 Excellent, Hyatt Ziva Cancun All Inclusive, 10/10 Excellent
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